Solinguis

_ Privacy policy

Solinguis / PP _07

_ 07

Introduction:

This Privacy Policy applies to the Website https://www.solinguis.com.

Its purpose is to set out:

  • How personal data are collected and processed when accessing the Website https://www.solinguis.com.

“All data capable of identifying a user are considered personal data. This includes the user’s first and last name, age, postal address, e-mail address, location or IP address”

  • The rights of users in relation to these data;
  • The data controllers of the personal data collected and processed;
  • The potential recipients of personal data;
    • The Website’s Cookies Policy.

This Privacy Policy complements the legal notices that users can view at the below address:

https://www.solinguis.com/fr/politique-de-confidentialité

Personal data collected & processed:

Types of personal data collected on https://www.solinguis.com
The following personal data are collected on the Website https://www.solinguis.com (non-exhaustive list): first & last name, telephone number, e-mail address.
These personal data are collected when users complete the contact form. All data will be securely stored by the data controller in the Website’s computer systems only for as long as necessary for the purpose for which they were collected. Solinguis uses the personal data collected and processed via this form to handle requests for quotes or information, to respond to requests to be contacted or requests for information about our services, including within the context of initial contact from prospective clients, existing clients, suppliers or potential partners, or requests for any other information stipulated in the form that may be specified at the time of collection of the personal data.

Transfer of data to third parties
Data may be transferred to the following third party:
Google within the context of Solinguis’ use of the Google Analytics audience analysis service for the Website https://www.solinguis.com.

Data hosting
The Website is hosted by:

OVH
2 rue Kellermann
59100 Roubaix – France
Telephone: +33 (0)9 72 10 10 07
E-mail: contact@ovh.fr

The data collected and processed by the Website are exclusively hosted and processed in France.

Data Controller:

Identity and contact details of the Data Controller
The Data Controller for personal data is:

Marion Le Caisne, Managing Director
Solinguis, 63 boulevard Poniatowski, 75012 Paris
client@solinguis.com
+33 (0)1 76 60 09 60

The Data Controller is responsible for determining the purposes and means of processing of personal data. The Solinguis Data Protection Officer (DPO) is available to answer any queries concerning the protection of Personal Data and can be contacted at the e-mail address: it@solinguis.com

Data Controller obligations
The Data Controller undertakes to protect the personal data collected, to not transfer them to third parties without notifying users, and to comply with the purposes for which these data were collected.
The Website https://www.solinguis.com has an SSL certificate to ensure that information and data transmitted via the Website are secure. The purpose of an SSL (“Secure Socket Layer”) certificate is to secure the data exchanged between users and the Website. The Data Controller undertakes to communicate any rectification or erasure of data to users, unless this involves disproportionate formalities, costs or effort on the part of the Data Controller.

Where the integrity, confidentiality or security of personal data is compromised, the Data Controller undertakes to notify users by all appropriate means.

User rights:

Rights relating to collection and processing of data
In accordance with the General Data Protection Regulation, users have the following rights:

  • Right to obtain information concerning the processing of their personal data;
  • Right to obtain access to their personal data;
  • Right to request the correction of incorrect or inaccurate personal data; or
  • Right to request erasure of their personal data;
  • Right to object to the processing of their personal data, including for marketing purposes;
  • Right to request that the processing of their personal data be restricted to specific cases;
  • Right to receive their personal data in a commonly-used, machine-readable format, for personal use or to transfer them to another organisation;
  • Right to request that decisions based on automated processing concerning or significantly and substantively affecting personal data be taken by human beings and not solely by computers – in this case, users also have the right to present their point of view and to challenge the said decisions;
  • Right to provide instructions concerning the processing of their personal data after their death;
  • Right to lodge a complaint in relation to the manner in which Solinguis collects and processes personal data with:

The French Data Protection Authority (CNIL: Commission Nationale de l’Informatique et des Libertés),

3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07,

Tel: +33 (0)1 53 73 22 22.

How can you exercise your rights?
Users may directly exercise their rights by submitting a request to the Solinguis Data Controller, enclosing proof of their identity and including their first and last names and e-mail address, by e-mail or post at the following address:

it@solinguis.com
Solinguis
Data Protection Officer
63 boulevard Poniatowski
75012 Paris

Our Data Controller will be required to respond within a maximum of 30 (thirty) days.

Use of cookies:

The Website uses “cookies” technology. A “cookie” is a small file (less than 4 kb), stored by the Website on users’ hard drives, containing information relating to users’ browsing habits. These files enable Solinguis to process statistics and traffic information, facilitate navigation and improve the service for the convenience of users. User consent is requested for the use of cookies that save and analyse personal data. User consent is deemed to be valid for a maximum period of 13 (thirteen) months. At the end of this period, the Website will again request the consent of users to save cookies on their hard drives.

Objection by users to use of cookies by the Website
Users are advised that they may object to cookies being saved by adjusting the settings of their browser or by using the functions of the cookie consent banner displayed on our homepage when accessing the Website.
Instructions on how to configure browsers to block cookies can be found at the following addresses:

  • Chrome: https://support.google.com/accounts/answer/61416?hl=en
    • Firefox: https://support.mozilla.org/en/kb/enable-and-disable-cookies-website-preferences
    • Safari: http://www.apple.com/legal/privacy/en-ww/
    • Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
    • Opera: http://www.opera.com/help/tutorials/security/cookies/
    • Ecosia:….

Users who decide to disable cookies may continue to browse the Website. However, the Website publisher shall not be responsible for any loss of functionality on the Website https://www.solinguis.com caused by this change of settings.

Description of cookies used on the Website https://www.solinguis.com
The Website Publisher advises users that Google cookies are used when browsing the Website.
Users are advised that third-party cookies may be saved to their device when browsing the Website. They include the following third-party cookies: Google analytics: gtag.js
Users are advised that the website concerned has its own privacy policies and terms of use that may differ from those of the Website https://www.solinguis.com. Users are advised to review the privacy policies and terms of use of these websites.

Changes to this privacy policy:

You may view this privacy policy at any time at the address indicated below. The Website publisher reserves the right to amend this Privacy Policy to ensure compliance with applicable law. Users are therefore invited to review this Privacy Policy on a regular basis to stay up to date with the latest changes made. This Privacy Policy was last updated on 31 August 2025.

Acceptance of the privacy policy:

By browsing the Website, users confirm that they have read and understood this Privacy Policy and accept its terms, specifically concerning the collection and processing of their personal data, as well as the use of cookies.